Shipping Policy

1. Soya Milk and Soya Paneer:

  • Cold Chain Delivery:
    • Soya Milk and Soya Paneer are sensitive to temperature and are part of a cold chain.
    • We currently offer delivery for these products only within limited postal codes. Please check our delivery coverage area before placing an order.
  • Delivery Conditions:
    • Deliveries for Soya Milk and Soya Paneer are scheduled to maintain product freshness.
    • Please ensure someone is available to receive the order during the specified delivery window.

2. Soya Biscuits and Soya Milk Powder:

  • Nationwide Delivery:
    • We offer delivery for Soya Biscuits and Soya Milk Powder to addresses across India.
    • Deliveries are facilitated through multiple delivery agencies to ensure a reliable and efficient service.
  • Delivery Time:
    • Delivery times may vary based on your location. An estimated delivery time will be provided during the checkout process.
  • Shipping Costs:
    • Shipping costs for Soya Biscuits and Soya Milk Powder are calculated during the checkout process and are based on the delivery location.

3. Digital E-Book:

  • Instant Download:
    • The Digital E-Book is a downloadable product available immediately after purchase.
    • Once your payment is confirmed, you can download the E-Book in a PDF format or as specified during the purchase process.
  • No Shipping Charges:
    • As a digital product, there are no shipping charges associated with the Digital E-Book.

General Shipping Information:

  • Order Confirmation:
    • You will receive an order confirmation email once your order is successfully placed.
  • Tracking Information:
    • For applicable products, you will receive tracking information once your order is shipped.
  • Delivery Issues:
    • If you encounter any issues with the delivery, please contact our customer support team promptly for assistance.
  • Delivery Updates:
    • We will keep you informed of any changes or delays to your delivery schedule.

Note: Please refer to our Returns and Refunds Policy for information regarding returns and refunds related to the shipping of our products.

Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact our customer support team at info@soyafood.in whatsapp- +91 9 6 8 0 6 1 1 1 3 3.